A lot of users who begin using their 1st hosting account, or change companies, often have questions with regards to how specific procedures are accomplished or experience predicaments when setting up various things, including emails, website settings, and so on. For this reason, many hosting companies have compiled documentation with the most popular questions and issues so as to help their customers get info quickly and easily. Consequently, the client support team members can spend more time on actual issues that given customers may be facing, since the solution for the smaller things will be available online and customers will be able to resolve them without having to contact the customer service staff. Having exhaustive documentation is extremely important, especially for new clients without any practical experience, as the hosting service involves an enormous amount of functions and many individuals can get bewildered about what to do. A good information repository can both help you perform the procedures that you want and acquaint yourself with how the hosting service functions in general.

Extensive Online Documentation in Hosting

All hosting that we’re offering feature an in-depth knowledge base where you can find all you should know in regards to your web hosting account. Regardless of whether you aim to create a brand-new MySQL database, to forward a domain by means of an .htaccess configuration file or to set up an e-mail account on your computer or phone, you can just check our help articles and all the information that you need will be there. When you visit a given section of your Hepsia hosting Control Panel, you will see articles that are relevant to the functions that can be accessed through it. If you would like to see the full article list and get acquainted with all the functions that Hepsia is offering, or only to read generic info about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to cover any difficulty that you may come across, but if you do not find the information that you are seeking, you can always touch base with us, as our client support team is at your service 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an in-depth knowledge base for all our present and future customers, so if you buy a semi-dedicated server account through us, you’ll be able to find any info that you’re searching for at any time. We have a large number of informational articles, which will help you understand better what is going on in your account – "What’s PHP?" and "What are file access permissions?" are simply 2 examples. Our comprehensive guides will help you do anything you want – unzip an archive, import a MySQL database, forward a domain, etc. Besides, we’ve also got troubleshooting guidelines, which will enable you to discover what induces a particular problem and the viable solutions for it. In case you are unable to send emails or your domain opens a 500 Internal Server Error message, for example, you can browse our knowledge base and resolve the problem immediately. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.