Installation and Troubleshooting in VPS Servers
The upgrade features one hour of custom work on your hosting server, so if you obtain any one of our VPS servers plans, you'll be able to take advantage of this service and have our administrators carry out various tasks which you are unable to carry out yourself or you have no time. They could install and set up any piece of third-party software for you in case the installation is complicated or they can troubleshoot any program that does not perform properly for some reason. You could add the upgrade to your package as many times as you want depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your server as well, but in case you require more than that, you may always add the Installation & Troubleshooting upgrade with a few clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers and if you add it, our skilled administrators shall be able to help you with everything on your machine. Including setting up any third-party software that you might want to use on the machine and troubleshooting any script that performs inadequately or doesn't run at all. Our upgrade comes with 1 hour of work and in case a specific task isn't very time-consuming, we shall add the remaining time to your account. You will be able to discover how many minutes are left inside your billing CP and use them whenever you require assistance again. The Installation & Troubleshooting upgrade can be acquired at any time, so in the event that you need something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you require support later on, you'll be able to add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack too, but if you need more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the best possible way.