Phone Support in Hosting
All of our hosting plans offer telephone support fourteen hrs per day even on public holidays, which means that if you do not have an account yet, you're able to phone us and find out more about our solutions or whether we will meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so that you will be able to contact the telephone number which is closer to you. In case you are an existing customer, we will assist you timely with all the general and billing issues as well as with a number of tech issues so as to save you time and efforts - we acknowledge the fact that in some cases it's easier to talk to a live person to get things done right away. Certainly, some situations simply cannot be managed on the phone, so if this is the case you have the option to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we provide. Considering the fact that some issues are more difficult and time-consuming, you'll have to open a support ticket if you experience such a problem, still for all general, billing or minor tech issues you can always call us and we will assist you instantly so as to save you the time you'll have to spend on creating a support ticket. Even if you do not have an account yet, you'll be able to find out if you can host your sites on our advanced cloud platform or you'll be able to get any other general info on our semi-dedicated solutions. We have local phone numbers in the U.S.A., the UK and Australia plus a worldwide number, so that you can call the one which is nearer to your region.