A 99.9% Server Uptime
The primary benefit of building your very own hosting system is that you do not have to worry about compatibility – you configure a specific set of software apps in such a manner so as to work with a given set of hardware components. The outcome is something far more steady and reliable, as there are much less possible chances of failure. We have set up our cloud hosting platform atop time–proven hardware parts as well as a heavily tweaked version of SELinux in an attempt to set up a totally riskless environment for your own personal websites.
This is the reason why, with each of our hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to supply a top–notch hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve built our own custom network in order to ensure an ultrasonic connection speed with the rest of the world.
And thanks to this, no matter which datacenters you select: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lessen all possible risks with our cloud hosting packages and irrespective of the fact that our company offers top–quality client support, sometimes the client simply isn’t happy with what we are offering. Or he has to migrate to a more robust hosting service, like a VPS server or even a dedicated server.
For this reason, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t pleased, we will give you a full refund.
24/7 Technical Support
If you have ever had to wait for hours for a response, you’re aware of how frustrating this can be, even more so when your site is at stake. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be right here for you and they will reply to you in under sixty minutes. And the best thing is that their average response time is below twenty minutes!