Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is qualified to speedily take care of all our hosting users’ issues and assistance demands. Via our ticket system, it’s possible to share your question and a support team representative will, no doubt get back to you in less than maximum an hour. Realistically, practice proves that the regular reply period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any problem you may have in connection with HostingOn’s products. We’ve professionals working continuously to present instructions every time needed. You can utilize the ticket system or post an email at any time, or you can pick–up the telephone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features a detailed knowledge base that’s incorporated into all areas. In each part, you’ll find a Help button that will load for you a variety of step–by–step online classes on how to utilize a particular element or perform a certain action. Also, we have crafted guide videos that allows you to get a better idea of the Control Panel’s interface.