1 hour ticket response
We are focused on delivering a quick and adequate reply to every support ticket sent by a customer. Our qualified support staff members will examine your inquiry and will think of the best option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, our average tech support ticket response time has proven to be twenty minutes.
A Premium Technical Support Service
Each member of our help desk staff has many years of experience in the hosting sector and most of them have been with us for at least 5 years. They are all ready to reply to all your queries in the most competent manner possible.
A User–Friendly Help Center
Included in the Online Control Panel is an easy–to–navigate Help Center section, which includes various sources of information. You can search through a regularly updated knowledge base featuring web hosting account administration articles and site management articles, watch the instructional video tutorials or take a peek at our F.A.Q. repository.