Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Guarantee

  • Each ticket that you submit to our client assistance Dept will be handled in up to 1 hour. The normal queries shall be taken care of instantly. Yet, if the support request you have sent requires aid from a proficient admin technician, we’ll address the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Expert Client Assist Service

  • We give you 24/7 client assistance through a ultra–fast ticket platform integrated into your Control Panel. You can email us whenever you want about any of the apps that come pre–configured on your virtual server, such as the chosen Operating System, the server management panel and our in–house made Online Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Online Control Panel that is included gratis with your VPS provides you with an integrated articles base. You can find an assortment of extensive how–to articles and an array of step by step video lessons that illustrate all the essential site maintenance tasks. You can start using them by pressing the Help or Video control keys in the right corner of each Control Panel section.